Playbook / Lessons / The system runs: operating cadence

Startups

Tell early employees how their roles will change as you grow

Blank says early employees eventually find that process, meetings and managers have arrived and that their role has to change as a startup moves from searching for a business model to scaling. He argues the skills a company needs differ at each stage, so employees should get a roadmap of possible directions instead of random assignments and a chance to gain the new skills. He also suggests asking original hires to capture the culture and formalize it in a new onboarding process.

“Most painfully, you’ll learn that your role in the company has to change.”— Steve Blank, How to Keep Your Job As Your Company Grows, Nov 2018

Do this

Sit down with each early hire this month and sketch the roles they could grow into as the company scales.

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