Playbook / Lessons / First customers: the offer, the price
Cash-flow businessHold your work until the invoice is paid
Solomon recalls a client that fired his agency, and how freezing the work in progress got the agency paid. Since then, in his own consulting practice, he emails an invoice as soon as a client greenlights a project and does not release his work until he has a check. He says that with coaching clients his rules are even stricter.
“With coaching clients, my rules are even stricter: I expect and receive payment upfront.”— Robert Solomon, Getting paid., Jun 2014
Do this
Email the invoice the day a client says yes this week and hold your deliverables until it is paid.