Playbook / Lessons / Team and numbers
StartupsPlan a warm first day
Guthrie says companies work hard to win candidates and then drop the ball on onboarding, even though the first day is a chance to be who you said you were while recruiting. She suggests having everyone expect the new hire and know their name and role, and removing small worries such as where they will eat lunch. She recommends starting the onboarding process early, with someone owning it.
“Everyone wants to feel cherished, especially after being so vigorously pursued.”— Carly Guthrie, Employee Onboarding at Startups Is Broken – Here’s How to Fix It, Jan 2015
Do this
Before your next hire starts, tell the team who is arriving and write down where they will sit, who will take them to lunch and what they do first.