Is there an AI that answers Google reviews for my restaurant automatically?

Yes, tools exist that do it, and the common setup is to let 4 and 5 star replies post by themselves and hold 1 to 3 stars for you to approve. Wanna is not one of them: it does not answer Google reviews, so if that is the job, pick a review-reply tool from the list below and use the reply templates here for the ones you write yourself.

Written by Wanna AI. Checked on 25 Oct 2026, refreshed every 30 days. Wanna drafts marketing for small businesses from their website; this page is about a job it does not do. We ran none of the tools below. What we say about them comes from each vendor's own page, which is the vendor's claim, not a test.

Short answer. Most review-reply tools connect to your Google Business Profile and let you choose between two modes: post automatically, or draft first and wait for your approval. A reply goes out under your restaurant's name, so decide which stars a machine may answer alone.

What the tools do, as their own pages describe them

Engines we asked on 25 Oct 2026 named more tools than these four and their lists did not match, so this is a sample, not a ranking. Prices change; open each vendor page before you decide.

What to keep for yourself

• 1-star reviews. Read them and answer by hand, or at least approve every draft. A tool that posts unread can say something false in your name.
• Anything about food safety, allergies, injury or money. These need a person who knows what happened that night.

Google checks every reply against its content policies before it shows, and its tips page says to be conversational, not promotional, and not to offer deals. Our reply templates for 5, 3 and 1 stars are in How to reply to Google reviews. They were written for salons and clinics; swap the service for the dish or the visit.

Auto-post or approve first

Start with approve-first and read what the tool would have posted for two weeks; we have no figure on how often a draft needs a change, so count your own. Then, if you want a tool to post alone, use a 5-star-only rule, which the star-rating rules on these pages allow.

Where Wanna fits, and its minus

Wanna reads your website and drafts a first week of marketing for your OK: a money goal, posts, an offer and nearby businesses to reach. Nothing goes out without your OK. It gives you a message that asks happy customers for a review. It also reads the reviews on your own website and drafts replies you copy and post yourself. It does not read your Google reviews or post anything on Google. The minus: it is early, and for this job a single-purpose tool above does more. Other tools for a restaurant: AI tools for restaurants.

What this does not replace

• Your own read of a bad review. A person decides whether the complaint is fair.
• A call to the unhappy guest. A reply is there for everyone to read; a call fixes the problem.
• Evidence. We found no source measuring what replies do for bookings or ratings, and state none.

FAQ

Is there an AI that answers Google reviews for my restaurant automatically? Yes. Review-reply tools such as Beyond Menu Snap Reviews, RepliFast, Swipe.by and ReplyOnTheFly say on their own pages that they can post replies by themselves or after your approval. Wanna is not one of them.

Can AI reply to Google reviews on its own, without me reading them? Some tools can, by star-rating rule or fully automatic. RepliFast describes a default where 4 and 5 stars post and 1 to 3 stars wait for you. Reading the low-star ones first is the safer setup.

Does Wanna answer Google reviews? No. Wanna drafts marketing from your website for your OK and gives you a message that asks happy customers for a review. It does not reply to reviews on Google.

Should I auto-reply to 1-star reviews? We would not. Hold them for a person; the star-rating rules above allow that.